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Overall, how satisfied are you with your therapy experience at FTCB so far? Overall, how satisfied are you with your therapy experience at FTCB so far? Very satisfied Satisfied Neutral Dissatisfied Very dissatisfied

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My emails and calls have been answered promptly My emails and calls have been answered promptly Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable

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The intake coordinator was knowledgeable and able to thoroughly answer my questions. The intake coordinator was knowledgeable and able to thoroughly answer my questions. Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable

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The intake coordinator sent me a link to the secure client portal with the intake forms The intake coordinator sent me a link to the secure client portal with the intake forms Yes No Not Applicable

The intake forms were clear and easy to complete The intake forms were clear and easy to complete Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable

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Parking is easy and convenient Parking is easy and convenient Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable

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The waiting room is clean and comfortable The waiting room is clean and comfortable Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable

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COVID protocols at the office were clear COVID protocols at the office were clear Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable

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I received my telehealth link ahead of my session time I received my telehealth link ahead of my session time Yes No Not Applicable

The telehealth platform is clear and easy to use The telehealth platform is clear and easy to use Strongly Agree Agree Neutral Disagree Strongly Disagree Not Applicable

How likely are you to continue therapy services at FTCB? How likely are you to continue therapy services at FTCB? Very likely Likely Neutral Very unlikely Other

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How likely are you to recommend FTCB to others? How likely are you to recommend FTCB to others? Very likely Likely Neutral Very unlikely Other

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How likely are you to recommend your therapist to others? How likely are you to recommend your therapist to others? Very likely Likely Neutral Very unlikely Other

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